Returns & Exchanges
At TOIRO, we want you to be completely satisfied with your home essentials. If you are not happy with your purchase, you may return eligible items in their original condition within 30 days of delivery.
Initiate Your Return
Visit our online portal with your order number and email address to select the items you wish to return.
Pack with Care
Securely place the items in their original packaging to ensure they are protected during transit back to our warehouse.
Ship It Back
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.
Receive Your Refund
Once our team inspects the returned goods, we will process your refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing